General
What is Qmap?
Qmap is a mobile-first SaaS platform giving medical device manufacturers and distributors real-time visibility into their asset inventory — replacing spreadsheets and guesswork with accurate, up-to-date location and status data via QR scanning and GPS.
Would Qmap work for our medical devices?
Qmap is built for reusable, high-value orthopedic assets; trays, instrumentation, and implant sets. It's not designed for single-use, consumable, or biological devices.
Who is Qmap built and designed for?
Manufacturers needing visibility across their distributor networks
Distributors managing demo, loaner, and training assets across reps and locations
Sales reps who need fast, mobile-friendly check-in/check-out tools
Operations and compliance teams needing accurate records for audits and reporting
What are Qmap's support hours and contact info?
8am–5pm Pacific.
Support@Qmap.io | (800) 665-0658
ROI & Business
What kind of ROI can we expect?
One customer saw 12x ROI (see the Redstone case study). Try our ROI calculator with your own numbers.
How does Qmap impact our financials — write-offs, COGS, inventory costs?
Unaccounted-for assets inflate inventory and drive write-offs. Qmap gives finance and operations an accurate, real-time record of every asset, resulting in fewer emergency replacement purchases, more accurate inventory valuation, and stronger return on your asset investment. Model it with our ROI calculator or see the Redstone case study.
What does Qmap pricing look like?
Pricing is tiered by user count, starting at 5 users, with pilot programs available for manufacturer clients. Schedule a demo and we'll find the right fit for your team.
Implementation & Risk
What needs to happen before we can start tracking our trays?
Submit your assets, locations, and users so Qmap can set up your site
Order (or supply) QR labels and apply them to your trays
Download the app, sign in, and enable GPS/Bluetooth for smart location suggestions
Scan day 1 — you're live!
Do we need IT involvement for setup?
No IT required — mobile-first and simple to set up.
Do you integrate with our ERP/CRM system?
Yes, integration is possible and can be customized to your environment through our sandbox API. Since every ERP setup is different, our team will coordinate directly with your IT team to scope the right approach for your systems.
Can we pilot with a few distributors first before rolling out company-wide?
Yes, you set the pace, and we're as hands-on as you need.
What's the contract length / can we cancel?
We are month-to-month, but we do have availability for yearly contracts that save you more!
Adoption & Team Usage
Will my distributors/reps actually adopt this?
Yes, reps pick it up fast. Qmap was built by medical device sales reps for medical device sales reps, so it just makes sense to them. One short training (30-60 minutes) is typically all it takes.
How user-friendly is the app for field reps?
Built for reps: intuitive, scan-and-go simplicity. Most reps are proficient within a week.
How do I drive rep adoption and usage?
Missed Scans Reports flag who's skipping steps so you can follow up directly. Notifications & triggers keep reps informed on overdue, dormant, or in-progress assets.
How long from training to daily use?
Up to you, our team trainings take 30-60 minutes, and most customers reach full proficiency in under a week.
What features have been successful for Qmap customers?
Case Manager (scheduling), Asset Audit (compliance), Containers (scan-the-tray instead of individual items), Missed Transfers Reports (adoption gaps), Groups & Notifications (proactive tracking).
Product & Workflow
How long does scanning an asset take?
15 seconds or less per scan.
Can I transfer multiple assets to a location at once?
Yes. You can scan multiple assets in one pass and drop them all off in a single transfer, saving reps time versus logging each asset individually.
What data reports do we have access to?
Transfer history, missed scans by tray or rep, overdue/stagnant trays, and more.
What does your user access/permissions look like?
Company Admin / Admin — full access: users, assets, locations, groups, audits, reports
Manager — can add/edit locations, not users
Rep — view-only, no editing
Limited Rep — scan-only
Where is the case manager feature, and what does it integrate with?
It's built into the app and integrates with iCal and Google Calendar. Reach out for details.
What settings do other customers find most helpful?
Bulk Transfer (transfer more than one asset at a time), Bulk Edit (quickly adjust asset information), Show Common Name in Scan (quick item confirmation).
